The “Maryam Ko Batain” (1000) initiative is a comprehensive digital grievance redressal and relief management system launched by the Government of Punjab. While it serves as a central hub for various government services, it is also a key channel through which citizens can seek assistance—including financial support—during the holy month of Ramzan.
Maryam Ko Batain (1000) & Relief Programs
| Feature | Details |
| Helpline | 1000 (Zero-rated, accessible 24/7) |
| Relief Goal | Immediate financial aid (up to Rs. 10,000) for deserving families |
| Eligibility | Low-income households verified via PSER/NADRA |
| Digital Access | Mobile App, Web Portal, and 1000 Helpline |
| Turnaround Time | Funds within 24 hours (for registered PSER users) |
How to Use “Maryam Ko Batain” for Relief
The program is designed for simplicity and transparency. If you are facing financial hardship and need assistance, you can use the following methods:
- Mobile App: Download the official “Maryam ko Batayn” app from the Google Play Store. You can register your complaint or request for assistance directly through the interface.
- Helpline 1000: Call 1000 at any time of the day to connect with the government support system. This is a dedicated, free-of-cost service.
- Web Portal: You can access the system through the official portal (mkb.punjab.gov.pk) by entering your CNIC number to request aid or track the status of your application.
Important Details Regarding the Rs. 10,000 Package
- Verification: The system uses a digital verification process. If you are already registered in the Punjab Socio-Economic Registry (PSER) database, your application is processed much faster, often leading to fund disbursement within 24 hours.
- New Applicants: If you are not in the existing database, the verification and registration process typically takes up to four days.
- Transparency: The program features live tracking and digital record-keeping, ensuring that aid reaches the genuinely deserving. The government has emphasized that it does not require extensive documentation; providing your CNIC is usually sufficient to initiate the process.
Safety & Security Warnings
- Free Service: The “Maryam Ko Batain” helpline and all associated application processes are 100% free. No government official or representative is authorized to charge any fee.
- Avoid Scammers: Do not provide your bank PIN, OTP, or sensitive personal passwords to anyone claiming to be a government official over the phone or via social media.
- Official Channels Only: Always use the official helpline (1000), the verified Google Play Store app, or websites ending in
.punjab.gov.pk.
